Tivmark Action Desk gives customers, employees, and the public one AI-powered place to ask for help. Mark routes the need, creates a trackable request, and helps your team carry it to an outcome.
End-to-end scenario: “I need help — find the right service and start a request.”
One reusable interaction pattern for customer growth, public service, and efficient internal operations — plus the workflows Tivmark already handles.
Explain a need in plain language. Mark matches it to a live service, creates a confirmed request, and returns grounded status later.
Ask for laptops, monitors, phones, and more. Track every request from pending to approved to fulfilled.
Turn product questions, support issues, demos, and general inquiries into context-rich handoffs instead of another lost message.
Request vacation, sick, personal, or unpaid leave with half-day support. Balances and team schedules stay clear all year.
Sign in with SAML single sign-on and keep membership in sync with SCIM directory provisioning.
A REST API for every workspace, plus webhooks, API keys, and audit logs for the systems you already run.
Natural conversation becomes a durable business operation with clear authority, confirmation, ownership, and a shared system of record.
Serve customers, employees, prospects, or the public through the same adaptable AI-guided interaction.
Every business defines its own services, audiences, response targets, roles, and operating queue.
Mark grounds choices in live data, confirms writes, and returns a durable receipt instead of merely generating an answer.
SAML SSO, SCIM provisioning, audit logs, and API keys are built in from day one.
Tivmark is an AI-powered Action Desk that keeps customer, public, and employee requests — plus the work behind them — in one simple place.
Most growing teams manage these in a tangle of spreadsheets, chat messages, and email threads. Tivmark replaces that with self-serve requests, clear per-team policies, and one-click approvals, so nothing gets lost and everyone knows exactly where a request stands.
Sales, support, software access, general requests, time off, and equipment are live today. It all runs on an enterprise-ready foundation — SSO, SCIM, audit logs, and a full REST API — so Tivmark fits neatly alongside the tools your team already uses.
Want to see how Tivmark turns a customer or employee conversation into a completed operation? Try Mark or ask us for a walkthrough.
1900 Embarcadero Road, Suite 210
Palo Alto, CA 94303
We usually reply within one business day.